Shipping & returns
Clear policies for US orders. SipNook ships quiet hydration and mealtime gear from a US warehouse.
Shipping
- Ships from a US warehouse only.
- Typical delivery: 3–7 business days after handling.
- Flat shipping rate: $5.99 USD within the United States.
- Handling time: usually 0–1 business day.
- We do not ship outside the US.
Returns
- US orders can be returned by mail within 30 days of delivery.
- Return shipping is free under our merchant return policy.
- Items should be unused or gently tried, in sellable condition, with original packaging when practical.
- Refunds go back to the original payment method after we receive the return.
Product note
SipNook products are everyday home goods (fountains, feeders, mats, grooming gear). They are not medical devices and make no medical claims.